Urgent Help

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If you or someone you know needs urgent support for their mental health you can find the most appropriate numbers to call here.


If it is an emergency do not hesitate to call 999 for an ambulance or police help.

  • Samaritans
    Provides confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

  • Breathing Space
    For those feeling worried or down, experienced advisors listen and offer information and advice.

    • Open: Mon-Thurs 6pm-2am, 24hrs on weekends (6pm Fri- 6am Mon)

    • Phone: 0800 838 587 (free to phone, # won't show up on telephone bills)

    • Webchat (pilot project): Open Mon-Fr from 6pm-10pm

    • Web

  • Ewen’s Room
    A confidential telephone helpline and a text-based support service for people who need to talk.

  • Mikeysline
    A text service supporting the people of the Highlands in their times of need. Mikeysline is for all ages.

  • Emergency (Ambulance, Police, Fire)
    In an emergency situation where there's threat or harm to self and/or others.

    • Open: 24/7

    • Phone: 999 (or 112, which works from mobiles in all countries)

Other Support

  • Support in Mind Scotland
    Provides a range of mental health support, resources and services to individuals, family members, carers and other supporters.

  • RSABI
    Supports people from Scottish agriculture emotionally, practically and financially in times of need. The service is available to those previously and currently involved in farming and crofting. We listen, keep people safe and access professional support when required. Also offers a call out service for the lonely and vulnerable.

  • Citizen's Advice Scotland
    Provides support and advice on a number of issues.

  • Trauma Counselling Line Scotland
    Offers confidential telephone counselling to any adult who experienced abuse as a child. This can include sexual, emotional, physical, psychological, spiritual abuse or neglect.

    • Open: Mondays to Wednesdays 5pm – 8pm and Thursday and Friday 9am - 2pm. You can also leave a message at all other times.

    • Phone: 08088 020406 (free to call)

    • Web

  • NHS 24

    Provides urgent health advice out of hours, when your GP Practice or Dentist is closed.

  • Non-Emergency Services
    Call when you want to contact your local police when it's less urgent than a 999 call.

  • Childline
    A free and confidential service available to help anyone under 19 in the UK with any issue they’re going through.

  • LGBT+ Wellbeing Helpline
    Provides information and emotional support to lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland. Also support those questioning or wanting to discuss their sexuality or gender identity.

  • National Domestic Violence Helpline

    A national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

  • Know the Score Drugs Helpline- For free, confidential drugs information and advice.

Are you or someone you know suicidal?

  • Talk openly about suicide and don't avoid the issue

  • Listen to your friend or relative's feelings

  • Express your own feelings

  • Ask for help

  • Do not be judgmental

  • Alternatives are available, talk about those

  • Do not promise confidentiality, you may need to call for urgent help

  • Remove any means the person has to complete or attempt suicide

  • Get assistance

  • Call the Samaritans (116 123), Breathing Space (0800 838 587), or 999 (if in an emergency)

 What to do in a crisis

  • DO bring the person to a calm environment

  • DON'T give complex instructions

  • DO explain what you are doing and why

  • DO speak calmly to avoid excitement

  • DON'T make sudden moves

  • DO remember that people may recall what has happened when they are well, even though they appear to be out of touch with reality at the time of the incident

  • DON'T try and talk a person out of their feelings - they are very real to them

  • DO stay with the person and listen (if safe for you)

  • DON'T assume that some things a person says or reports are unreal, they may be true (e.g. reporting an incident)